Hospitality is your business

Engage your staff. Delight your guests.

Get a Free Report Our Approach to Employee Engagement

Engagement Multiplier is helping world-class hotels all over the globe consistently surprise, delight, and deliver the highest-level experience to their guests. When every employee is happy, energised, and connected to a shared—your business thrives.
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Engagement Matters

Engaged employees are your greatest brand ambassadors

When employees are connected to the higher purpose of your company and are living your mission or motto each day, we call that having an “Engaged Purpose.” It is at the core of the Engagement Multiplier program—and successfully putting one in place is the very first step.

Strongly differentiate and carve out your niche
Ensure consistency in all interactions with guests
Deliver the highest-level guest experiences
Receive outstanding reviews and increased bookings

Impactful Results

Improvements multiply for your people and your property
Retain your best people
Employees with purpose, energy, and enthusiasm don't look elsewhere for opportunity. When the cost of training new hires is steep, you can't afford to not make employee engagement a priority.
Improve connection and teamwork
From the front desk to housekeeping, every job in your hotel must coordinate the others. Connecting your team to a shared purpose creates unity and the ability to deliver a consistent experience.
Address the right issues, quickly
So many things need upgrades, repairs and maintenance in large properties. It might be slow front desk software or old vacuums that move dust rather than eliminate it. Whatever it is, you'll be able to efficiently triage.
Create a culture of improvement
Asking your employees how you can best support them can yield exceptional results. Show your commitment to improvement and crowd-source solutions from employees on front lines.

Power Features

Designed to take successful management to the next level
Program Features
Measure Core Dimensions
Our program measures engagement across six different elements, each of which plays an important part in a company's success.
Benchmark where engagement is today
To improve something, you must first be able to measure it. Our scores provide a marker for where you are, so that you can track progress.
See opportunities of improvement
Our assessments are designed to surface issues and identify the areas of focus that provide the quickest and most impactful results.
Anonymous Communication
Confidential communication tools allow employees to provide their honest, personal perspective. The result is often eye-opening.
Custom Question Module
Create your own custom survey questions to explore deeper issues more specific to your people or property.
Report Segmentation
Get deeper views into engagement metrics. See data by department, location, or any other way you want to segment.
Interactive Dashboard
Your command center to see employee feedback, engagement scores, actionable insights, and to share reports.
Individual Employee Accounts
Each employee can see personal reports that let them compare their scores to company averages and track their own progress.

Join Today

See how your hotel scores with a FREE Engagement Report™
Receive a complete employee engagement assessment with access to all our program features. No commitment. No credit card.
Get started today

Our employee engagement experts are delighted to answer any questions and hear your feedback.

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